Home / Services / VOIP & Compliant Call Recording

Recording and retention built for your regulator, not bolted on after

Whether you run calls through Microsoft Teams or a dedicated VOIP platform, we configure recording, retention and retrieval so it holds up when a regulator, client or insurer asks for evidence.

Support representative wearing a headset on a compliant call recording line
What We Set Up

Compliant communications, from call to archive

Recording is only half the requirement — retention periods, secure storage and retrieval all have to match your regulator's rules too. We configure the whole chain, not just the record button.

  • ✓Teams & cloud call recording — meetings and calls captured, retained and searchable to policy.
  • ✓FCA & SRA-aligned retention — retention periods matched to your specific regulatory obligations.
  • ✓Secure cloud telephony — encrypted call handling integrated with your Microsoft 365 environment.
  • ✓Audit-ready retrieval — evidence available on request, not after a scramble through backups.
Who This Is For

Any business with a regulatory obligation to record

Call and meeting recording obligations aren't limited to one sector — but the specific rules differ depending on who regulates you.

Financial Services

FCA recording requirements for relevant conversations, with retention periods matched to your permissions.

Legal Firms

SRA-aligned retention and confidentiality controls for client conversations and case-related calls.

Healthcare & Care

Secure handling of recorded conversations that may reference patient or service-user information.

Any Regulated SME

If a client, insurer or regulator could ask for a call record, we make sure it exists and is retrievable.

Get Started

Tell us what you need to record — and for how long

We'll map your regulatory obligations to a concrete recording and retention setup, whether you're on Teams or another platform.

Book a Free Health Check
Need remote support right now? Download ISL Light to let a ComplianTA engineer connect to your device securely.
⬇ Download ISL Light Client
Free Download

The UK SME Cyber Security & Compliance Checklist

25 practical checks regulators, insurers and auditors expect to see in place. Takes 5 minutes to work through.

Enter a valid work email address.
No spam. Unsubscribe anytime.