Whether you run calls through Microsoft Teams or a dedicated VOIP platform, we configure recording, retention and retrieval so it holds up when a regulator, client or insurer asks for evidence.
Recording is only half the requirement — retention periods, secure storage and retrieval all have to match your regulator's rules too. We configure the whole chain, not just the record button.
Call and meeting recording obligations aren't limited to one sector — but the specific rules differ depending on who regulates you.
FCA recording requirements for relevant conversations, with retention periods matched to your permissions.
SRA-aligned retention and confidentiality controls for client conversations and case-related calls.
Secure handling of recorded conversations that may reference patient or service-user information.
If a client, insurer or regulator could ask for a call record, we make sure it exists and is retrievable.
We'll map your regulatory obligations to a concrete recording and retention setup, whether you're on Teams or another platform.
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